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Privacy Policy

Effective date: 2026

Privacy Policy Summary

TIMKEN Bearing Supplier (usatimken.com) uses the inquiry details you send us to identify bearings, reply to your inquiry, prepare written quotes and handle orders and shipping documents, and shares them only where needed to fulfil your order.

Information We Collect

We collect the details you enter in our inquiry form and the bearing information you choose to send us. We use this information to understand which Timken bearings you need and how to reach you.

Inquiry form details

  • Name
  • WhatsApp number
  • Email address
  • Your requirements

Information you choose to send

You may also send us information by form, WhatsApp or email. This can include:

  • Part number lists, including cone and cup numbers and complete assembly numbers.
  • Photos of markings on old bearings, sent to help confirm the correct reference.
  • Other details you add to your request, such as quantities, equipment models, destination and required date.

How We Use Information

We use your information to supply the bearings you ask about. That covers identification, communication, quotation and order handling.

  • Identify bearings

    We review part numbers and marking photos to confirm the specification or assembly you need.

  • Reply to inquiries

    We contact you by WhatsApp or email with answers and any follow-up questions.

  • Prepare written quotes

    We use your part numbers, quantities and destination details to issue a written quote.

  • Handle orders and shipping documents

    We process confirmed orders, arrange shipment, prepare the required shipping documents and follow up on any delivery discrepancy.

When We Share Information

We share your information only where needed to fulfil your order. Recipients receive the details required for their part of the work.

  • Shipping and logistics providers that transport and deliver your order.
  • Parties involved in preparing or processing the shipping documents for your order.
  • Competent authorities, where disclosure is required by applicable law.

Storage and Security

We keep your information for as long as reasonably needed to handle your inquiry or order and to maintain related business records. When it is no longer needed, we delete it or stop using it.

We take reasonable measures to protect your information against loss, misuse and unauthorized access. No online transmission or storage system is completely secure, so please send only the information needed for your request.

Cookies

Our website may use cookies and similar technologies to keep the site working properly and to understand how it is used. Cookies are small files stored by your browser.

You can block or delete cookies in your browser settings. Some parts of the website may not work as intended if you do.

Your Privacy Requests

You can ask us to access, correct or delete the personal information we hold about you. Send your request using the contact details at the end of this page.

We may ask you to confirm your identity before acting on a request. We may also need to keep certain records where they are required for an open order or for legal or business purposes.

Policy Updates

We publish any changes to this Privacy Policy on this page. The effective date at the top of the page shows the current version.

Contact Us

Contact TIMKEN Bearing Supplier by email or post with any question or request about your information.

  • Email

    info@usatimken.com

  • Address

    4600 Mount Pleasant Street NW, North Canton, OH 44620, USA

Email a Privacy Request