Frequently Asked Questions
Straight answers from Transmission Repairs Company on Timken cone and cup numbers, inch and metric series, written quotes and shipment, for repair shops, dealers and equipment operators worldwide.
Asked Most Often
Identify each tapered bearing completely: list the cone and the cup separately, and request paired or multi-row bearings by the complete assembly number.
Yes, wherever both parts apply, list both numbers.
The cone is the inner-ring assembly and the cup is the outer ring, and each carries its own number. Listing them separately prevents the most common gap on a tapered bearing request: a cone with no confirmed cup.
Request it by the complete assembly number.
Matched and multi-row assemblies should not be treated as interchangeable loose parts. Give the full assembly number with the equipment model, and note any specified pairing or setting information so your engineer can check it against the quote.
A partial number is a workable starting point: send what you have, and close the gaps in exact specification and complete assembly before you accept a quote.
Send Your Marking Photos Send the cone number and state that the cup still needs confirming. Add the complete assembly number if you have it, plus the equipment model. This settles the mating cup before you accept a quote, rather than after the parts reach the bench.
Yes. Share the characters you can read, the equipment model and the bearing position. If a breakdown has stopped the machine, include your need-by date so the part can be identified with that deadline in view.
Send clear photos of the markings by WhatsApp or email, and say exactly what needs to be confirmed. Photograph the cone and the cup separately where you have both. Add the equipment model so the markings can be read in context.
Inch and metric Timken bearings can go on one request, so a mixed repair list does not need splitting between two vendors.
View Timken Bearing Products Yes. Submit the whole list in one inquiry, whether it covers a single replacement or the assembly list for a larger equipment repair. Keeping both series together gives you one point of contact for the job.
Write "inch" or "metric" beside every line, and follow the series used by the original part on the equipment. Repair records often mix the two, so a per-line label stops one size being read as the other. Put the quantity on the same line.
A written quote gives purchasing and engineering one document to check: exact part numbers, price, availability, lead time and the applicable terms.
Request a Written Quote It covers everything needed to review and compare the offer:
Compare the total cost to your destination on matching part numbers and quantities, not the unit price alone. Say in your inquiry that you want to compare the two, and give the destination country and postal code. For bulk orders, the shipping or tax terms on the quote help you work out landed cost.
An alternative is identified separately from the requested part, and any technical change needs your approval. State in your inquiry whether alternatives can be considered. Your engineer can then review the difference before the quote is accepted.
Product documents are raised at the quote stage, while the shipping method and transport documents are confirmed for each order.
They are confirmed for each order once you have placed it. That covers the shipping method, the shipping arrangements and the transport documents required. Give the destination country and postal code early, and tell us if your shipment needs a complete customs file.
Name every product document your job requires in the inquiry itself. Raising them when you request the quote means they are settled before you place the order. It also lets your purchasing team review them alongside price and lead time.
Check labels, quantity and visible condition when the shipment arrives, and report any difference with your order number and photos.
Check three things: product labels, quantity and visible condition. Compare the labels and quantities with your order line by line, including the cone and cup numbers. Do this at receipt, before the parts move to the workshop.
Send your order number and photos of the difference by WhatsApp or email. Photograph the label, the count or the condition issue so it is clear what differs. These two items give us what we need to handle it.
Didn't Find Your Answer?
Your question gets a specific answer when it comes with the numbers you have. Send a cone or cup number, a complete assembly number or the equipment model, and Transmission Repairs Company will pick it up from there.
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